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HMH Training Centre
offers a full range of programs covering all aspects of
hotel operation, service and management. Our courses are
tailored around the training needs of the hospitality
industry and aim to bring out the best in every employee
along with the success of the property in which they work.
The HMH group’s proven track record and vast experience in
the industry translates into defining HMH Training
Centre’s unique training modules, standards and
policies.
Certificate of Specialisation
Rooms Division Management Curriculum
- Managing Front Office Operations
- Managing Housekeeping Operations
- Managing Technology in the Hospitality Industry
- Supervision in the Hospitality Industry
Food and Beverage Management Curriculum
- Food Safety: managing with the HACCP System
- Managing Service in Food & Beverage Operations
- Planning and Control for Food & Beverage Operations
- Supervision in the Hospitality Industry
Marketing & Sales Management
- Hospitality Sales and Marketing
- Convention Management and Service
- Supervision in the Hospitality Industry
- Fundamentals of Destination Management & Marketing
Accounting & Financial Management
- Managing Technology in the Hospitality industry
- Supervision in the Hospitality Industry
Human Resources Management
- Leadership and Management in the Hospitality Industry
- Training and Development for the Hospitality Industry
- Supervision in the Hospitality Industry
- Elective Educational Course
Club Management
- Contemporary Club Management
- Managing Hospitality Human Resources
- Planning and Control for Food & Beverage Operations
- Supervision in the Hospitality Industry
Hospitality Management Diploma Programme
- Managing Front Office Operations
- Managing Housekeeping Operations
- Hospitality Facilities Management and Design
- Managing Hospitality Human Resources
- Supervision in the Hospitality Industry
- Managing Technology in the Hospitality Industry
- Hospitality Today: An Introduction
- Leadership and Management in the Hospitality Industry
- Security and Loss Prevention Management
- Management of Food & Beverage Operations
- Hospitality Sales and Marketing
- Hospitality Industry Financial Accounting
The single courses include:
- Introduction to Hospitality
- Rooms Division
- Food and Beverage
- Accounting and Finance
- Sales and Marketing
- Human Resources
- General Hospitality Management
Other Courses
Front & Back Office Operations
- Managing front office operations
- Rooms division up selling
- Reservations
- Main cashier
- Telephone skills
- House keeping operations
- Care taker (baby sitting)
- Concierge/bell desk skills and development
- First aid
Food & Beverage
- Food Safety - Managing with the HACCP system
- Managing F&B service
- Menu Engineering
- Room service development
- F&B cost control
- F&B up selling
- Preparation of mocktails
General
- Train the trainer
- Human resources
- Team building
- How to motivate and manage a sales team
- Zodiak - Business acumen training performance coaching
- Selling the invisible
- Being an ambassador
- Time management
- Finance for the non-finance
Information Technology
- Microsoft PowerPoint
- Microsoft Excel (basic)
- Microsoft Excel (Professional)
- Microsoft Word (Beginners)
- Microsoft Word (Professional)
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